Introduction
Welcome to tésolv!
At tésolv, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.tesolv.tech (the “Site”) and use our services. By using our Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Create an account on our Site
- Subscribe to our newsletter
- Make a purchase or request a service
- Contact us for customer support
This personal information may include:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
2. Usage Data
We may also collect information on how the Site is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
How We Use Your Information
tésolv uses the collected data for various purposes:
- To provide and maintain our Site and services
- To notify you about changes to our Site or services
- To allow you to participate in interactive features of our Site when you choose to do so• To provide customer support
- To gather analysis or valuable information so that we can improve our Site
- To monitor the usage of our Site
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer unless you have opted not to receive such information
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: We may employ third-party companies and individuals to facilitate our Site (“Service Providers”), to provide the Site on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used.
- Business Transfers: If Tésolv is involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
Legal Requirements: Tésolv may disclose your personal information in the good faith belief that such action is necessary to:
Comply with a legal obligation
- Protect and defend the rights or property of Tésolv
- Prevent or investigate possible wrongdoing in connection with the Site
- Protect the personal safety of users of the Site or the public
- Protect against legal liability
- Security of Your Information
The security of your personal information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location, you may have the following data protection rights:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.• The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our contact information below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hello@tesolv.tech
- By visiting this page on our website: www.tesolv.tech
- By phone number: +971 (4) 272 1611
- By mail: P.O. Box 32018, Dubai, United Arab Emirates
- Thank you for trusting tésolv with your personal information. We are committed to ensuring your privacy and protecting your data.